Level 3

Lesson Materials

Interactive Map

This session allows the user to research over 200 countries in the world and access information ... (NLN Materials)

Destination Pembrokeshire

This unit looks at the range of tourist destinations in the county of Pembrokeshire (Authored by Tinopolis and commissioned by DCELLS)

1 tourismVisit Wales

Customer Service - Wales Millennium Centre

This unit takes Wales Millennium Centre in Cardiff as a case study of how a major venue responds to customers and their needs, communicates with customers and manages the customer experience (Authored by Tinopolis and commissioned by DCELLS)

2 tourismVisit Wales

Dealing with an angry visitor

This learning unit uses a virtual scenario approach, asking the learner to assist an inexperienced ... (NLN Materials)

Dealing with visitors (1)

This learning unit uses a virtual scenario approach, asking the learner to assist an inexperienced ... (NLN Materials)

Dealing with visitors (2)

This learning unit uses a virtual scenario approach, asking the learner to assist an inexperienced ... (NLN Materials)

Dealing with visitors with a physical impairment

This learning unit is split into two micro units. The first is a short tutorial section giving ... (NLN Materials)

Llanberis and the National Slate Museum

This unit examines the role of marketing in Travel and Toursim (Authored by Tinopolis and commissioned by DCELLS)

5 tourismVisit Wales

Introduction to Travel and Tourism

This unit explores the role of Visit Wales (Authored by Tinopolis and commissioned by DCELLS)

8 tourismVisit Wales

What is a PEST analysis?

This session introduces and explains what a PEST analysis is, by examining each objective ... (NLN Materials)

Other information:

Support Materials

Principal Learning Qualification - Welsh Baccalaureate